Privacy Policy

1. Introduction

Welcome to Artexbag ("we," "our," or "us"). We are a professional bag manufacturer and exporter based in Qingdao, China, specializing in shoulder bags, handbags, tote bags, backpacks, laptop bags, duffel bags, and more.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artexbag.com, contact us for business inquiries, or engage with our services. Please read this privacy policy carefully.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form or inquiry form
• Request a quote for our products
• Subscribe to our newsletter
• Contact us via email, phone, or WhatsApp
• Visit our booth at trade exhibitions
• Place an order or request samples

This information may include:

• Name and job title
• Company name and business address
• Email address
• Phone number and WhatsApp number
• Product requirements and specifications
• Shipping and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Geographic location (country/region level)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Business Communications: To respond to your inquiries, provide quotes, and communicate about orders
• Order Processing: To process and fulfill your orders, including shipping and delivery
• Customer Service: To provide customer support and address your concerns
• Marketing: To send you information about new products, trade shows, and promotions (with your consent)
• Website Improvement: To analyze website usage and improve our services
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (shipping companies, payment processors)
• Business Partners: With logistics and freight forwarding partners to fulfill your orders
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, acquisition, or sale of company assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Restricted access to personal information
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For business customers, we typically retain transaction records for 7 years for accounting and tax purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

As a company based in China with international customers, your information may be transferred to and processed in China or other countries where our service providers are located. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

10. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp, social media platforms, or trade show websites). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are intended for business customers and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: