Our Manufacturing Services
As a professional bag manufacturer, Artexbag provides comprehensive services from initial consultation to after-sales support. We are committed to delivering quality products and exceptional service to clients worldwide.
🎯 Our Mission
Our primary goal is delivering quality products with excellent service. From initial consultation to after-sales support, we focus on every detail and prioritize our clients' satisfaction.
⏰ 24/7 Customer Support
Round-the-clock service for all your needs including consultation, quotation requests, sample inquiries, delivery tracking, and shipping coordination. Contact us anytime via email, phone, or WhatsApp.
📦 Sample Policy
- Free samples available from existing stock
- Custom sample fee refundable upon order confirmation
- Sample preparation: typically 7-15 days
- Express shipping via FedEx, DHL, UPS available
- Samples can be revised based on your feedback
📋 Order Management
- Detailed confirmation of all specifications: materials, colors, logos, packaging
- Regular production updates and progress reports
- Flexible payment terms: T/T (30% deposit, 70% before shipping), L/C
- MOQ starting from 500 pieces (varies by product)
- Lead time: 30-60 days depending on order quantity
✅ Quality Control (ISO9001 Certified)
- Incoming raw material inspection
- In-process quality checks at every production stage
- 100% final inspection before packaging
- AQL 2.5 standard compliance
- 20+ QC technicians on staff
- Third-party inspection (SGS, BV, Intertek) available
🚢 Global Shipping
- Sea freight and air freight options
- FOB Qingdao, CIF, EXW, DDP terms available
- Partnership with major shipping lines
- Competitive freight rates through our logistics network
- Full documentation support for customs clearance
🛡️ After-Sales Guarantee
- Warranty: 1 year for genuine leather, 6 months for PU/other materials
- Proactive follow-up on customer satisfaction
- Quality issue resolution: replacement or compensation
- Dedicated after-sales team for repeat orders